1. Home
  2. Patient Resources

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (904) 721-2119

"Words can never express how amazing Dr November is. When our 2 year old cat was diagnosed with what we suspected to be cancer Dr November was always there for us. She would take all my phone calls and respected my choices along the way. Last night we said goodbye to our baby girl Salem. Dr Novemberwent went above and beyond yet again. I have never seen a vet euthanize so peacefully and respectfully. It was like Salem was sleeping. Dr November never left our side when we asked if she could stay. While we grieved. She came back multiple times reassuring us we did the right thing. She even gave me a hug and walked us out. I have never grieved that hard in my life. Idk what I would've done without her. This place is magical and I will always hold them dear in my heart. Fly high baby girl. We love and miss you."

Megan D.

(904) 721-2119 Appointments
Arrow up icon Top